GreyScript AI

Voice and Conversational AI

Voice and Conversational AI is a full build, usually 6 to 10 weeks, for phone lines and in-app voice. Streaming speech-to-text, a language model, and text-to-speech run together, with barge-in, a handoff to a person when confidence is low, and call recording for review.

Full buildUsually 6 to 10 weeks

Voice and Conversational AI is a full build, usually 6 to 10 weeks, for phone lines and in-app voice. Streaming speech-to-text, a language model, and text-to-speech run together, with barge-in, a handoff to a person when confidence is low, and call recording for review.

Included

  • Streaming speech-to-text, LLM, and text-to-speech pipeline design
  • Real-time integration with scheduling, CRM, or order systems
  • Barge-in support and natural interruption handling
  • Confidence-based handoff to a human agent
  • Call recording, transcription, and ongoing QA review

Questions about this service

What is included?

Included work covers streaming speech-to-text, LLM, and text-to-speech pipeline design, real-time integration with scheduling, CRM, or order systems, barge-in support and natural interruption handling, confidence-based handoff to a human agent, and call recording, transcription, and ongoing QA review.

How long does this usually take?

This is a full build. The usual range is 6 to 10 weeks. Data access, a wider scope, or findings during discovery can move it. We flag a timeline change as soon as we see it, with the reason.

Are the examples on this page documented client results?

No. They are illustrative examples. The company in each one is anonymized, and the figures are not a documented client result. Each card links to the full write-up.

Not sure this is the right service?

30-minute scoping call. No deck, just questions.